Contact Information — Immigration and Permits (Finland)
If you need help with residence permits, work permits, student permits, family reunification, or any immigration-related issue in Finland, you can reach out to official authorities directly. Always use official channels for accurate and secure guidance.
1. Finnish Immigration Service (Migri)
Responsibilities: Residence permits, asylum, citizenship, visas, family reunification, residence permit extensions, EU Blue Card, etc.
Official Website: https://migri.fi/en/ (migri.fi)
Main Contact Options:
| Method | Details |
|---|---|
| Customer service phone | +358 295 411 500 (Mon–Fri, 9:00–16:00 Finnish time) |
| Customer service email | migri@migri.fi |
| Online contact form | https://migri.fi/en/contact-information |
| Service points / Offices in Finland | https://migri.fi/en/service-points |
Notes:
✔ Always have your application number ready when contacting Migri.
✔ For complex cases, they recommend using the online contact form for faster processing.
✔ Check service point opening hours and whether an appointment is needed before visiting.
2. Enter Finland – Online Application Portal
Responsibilities: Submitting applications for residence permits, extensions, and checking status.
➡️ Official Portal: https://enterfinland.fi/ (enterfinland.fi)
Support Options:
✔ Step-by-step instructions available on the portal
✔ FAQs and document guides
✔ Technical support via the portal’s Help section
3. Embassies and Consulates
If you are applying from outside Finland, you often need to:
✔ Submit identity verification
✔ Provide biometrics (fingerprints)
✔ Submit original supporting documents
Official list of Finnish embassies & consulates worldwide:
https://finlandabroad.fi/web/finland/home
4. Emergency & Urgent Cases
If your issue is urgent, such as:
✔ Lost passport
✔ Stolen travel documents
✔ Sudden change in status
You should immediately contact:
Finnish Embassy / Consulate in your area
Local police for reports of lost/stolen passports
Useful links:
5. Social Media and Updates
Migri occasionally posts official updates and guidance via social media:
Twitter (English): https://twitter.com/MigriInfo
Facebook (English): https://www.facebook.com/Migri.fi/
Note: Social media should only be used for general information, not personal application queries.
Tips for Contacting Migri
✔ Use your official application number in all communications.
✔ Prefer official websites and email over unofficial third-party sources.
✔ Keep copies of all correspondence.
✔ Check the latest opening hours and service instructions before visiting a Migri service point.
✔ For faster responses, check FAQs or guides on EnterFinland before calling/emailing.
⚠️ Important Reminder
Contact details, phone numbers, and service points may change over time. Always verify the latest information on official sites:
Migri: https://migri.fi/en/
EnterFinland: https://enterfinland.fi/
Finnish Embassies: https://finlandabroad.fi/web/finland/home
If you notice any outdated information on our page, please report it to us immediately for correction.